Satisfaction Guaranteed!

The Perfect Sleep Pad is one of the best natural sleep remedies as it provides hot or cold water therapy, delivering comfort and soothing aching muscles and joints without the use of medication. The hot and cold mattress pad will penetrate up to 6″ deep and sync with your body’s internal temperature providing relief when you need it most. The Perfect Sleep Pad uses less electricity than most other appliances, including your air conditioning unit or individual room heaters. In comparison to other natural sleep remedies, such as herbal supplements, eye masks, the chilipad and many more, The Perfect Sleep Pad will have you feeling well and refreshed each and every morning.

The Perfect Sleep Pad gives to the original purchaser (“the purchaser”) of a new Perfect Sleep Pad control unit (“the product”) a limited express warranty which covers any defects in materials or workmanship in the product under normal use. Except for this limited express warranty and any implied warranties under applicable law, The Perfect Sleep Pad makes no express or implied representations or warranties, either in this document or in any of its instruction manuals, product packaging, or other materials accompanying or used in conjunction with sale or marketing of the product.

This Warranty does not cover: use of the product in a commercial operation, improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of The Perfect Sleep Pad’s, owner’s acts of omissions, use outside the country in which the product was initially purchased and resales of the product by the original owner. This warranty does not cover pick up, delivery, transportation or house calls. This warranty does not cover products purchased from a party that is not an authorized retailer, dealer, or distributor of The Perfect Sleep Pad.

This limited express warranty, and any implied warranties (including implied warranties of merchantability and fitness for a particular purpose) on the control unit of the product will be for two (2) years from the documented date of purchase, as noted below. The sewn mattress pad and associated tubing are warrantied for 90 days from the documented date of purchase, as noted below. Coverage terminates if the purchaser sells, disposes of, or otherwise transfers the product.

For the duration of warranty coverage, at its option:

1. During the first 30 days of documented purchase date The Perfect Sleep Pad, LLC will repair or replace any product or part(s) of the mattress pad and associated tubing that are defective in either materials or workmanship to include parts, labor, and delivery back to the purchaser at the expense of The Perfect Sleep Pad, LLC.
2. During year one (1) following the documented date of purchase, The Perfect Sleep Pad, LLC will repair or replace any product or part(s) of the control unit that are defective in either materials or workmanship to include parts, labor, and delivery back to the purchaser at the expense of The Perfect Sleep Pad, LLC.
3. During year two (2) following the documented date of purchase, The Perfect Sleep Pad, LLC will repair or replace any product or part(s) of the control unit that are defective in either materials or workmanship at the expense of The Perfect Sleep Pad, LLC. Labor and return delivery to the purchaser will be billed to the purchaser at a cost of what the shipping cost is to send back the product. Payment will be made at time of issuance of Return Authorization Number.
4. Alternatively, The Perfect Sleep Pad, LLC will at its option refund to you your documented purchase price.

In order to be eligible under this warranty, and before returning a defective product, you MUST first obtain a Return Authorization Number from The Perfect Sleep Pad. To obtain a Return Authorization Number, complete a repair request form by clicking here or call us at 1-888-535-7446, or email info@perfectsleeppad.com. Once you obtain your Return Authorization Number, the product should be carefully packaged and delivered, with all postage or delivery charges prepaid, to the foregoing address. You MUST also include in the package (1) your name, telephone number and shipping address, (2) a brief written description of the problem, and (3) documentation of the date and amount of your purchase together with your Return Authorization Number. You are responsible for all damages incurred in shipping.